FAQs
Find answers to your questions below, or call us at +43 7224 93 0 13
- Wie läuft der Bewerbungsprozess bei TRUST Personal ab?
Nach dem Eingang Ihrer Bewerbung (online, per E-Mail oder persönlich) prüfen wir Ihre Unterlagen. Passt Ihr Profil zu einer offenen Stelle, laden wir Sie zu einem persönlichen Kennenlernen in unsere Zentrale nach Asten oder zu einem Online-Gespräch ein. Wir besprechen Ihre Qualifikationen, Wünsche und die passenden Einsatzmöglichkeiten.
- Do you offer a referral program?
We do! When you refer someone and they hire us, you will receive 10% off your next service. If you refer more friends, each additional referral will provide you 25% off your next service as a special thank you reward.
- How do I make changes to an order I've already placed?
You can make changes to your order by reaching out to our Customer Service Team at customerservice@example.com. The following changes can be made to your order:
Order Cancellation: Request to have your entire order canceled
Item Cancellation: Request to have an item removed from your order
Shipping Address Change: Request to have your shipping address edited
Please note that once your order is packed and ready to ship, we are unable to make changes to your order. You are however, still able to make a return.
- What is the return policy?
Returns must be in original condition. Your return item(s) will be inspected upon arrival before your refund is processed.
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this process is completed.
- Welches Gehalt erhalte ich bei TRUST Personal?
Die Entlohnung richtet sich nach dem jeweiligen Kollektivvertrag der Beschäftigerbranche sowie Ihrer Qualifikation und Erfahrung. Je nachdem welcher Kollektivvertrag höher ist, wird der Beschäftiger-Kollektivvertrag, der Kollektivvertrag für Arbeitskräfteüberlasser (Gewerbe & Industrie) oder der Kollektivvertrag für Handelsangestellte (medizinischer Bereich) als Basis für die Berechung genommen. Überzahlungen sind je nach Stelle und Leistung üblich. Zudem sichern wir Ihnen eine pünktliche und korrekte Abrechnung zu.
- When will I receive my order?
Your delivery estimate is based on your purchase date and your choice of shipping method. Please see more details below:
Standard shipping: Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 7–10 business days from the purchase date.
Premium shipping: Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 3–7 business days from the purchase date.
Express shipping: Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 1–3 business days from the purchase date.
- Why did I not receive my entire order?
We attempt to ship all of the items your ordered together. Sometimes we may have to divide your order into multiple shipments due to item availability.
If your order is divided, we will notify you by sending you a shipping confirmation email with a separate tracking number for each shipment as it is fulfilled.
Can't find your question? Call us now: +43 7224 93 0 13